Returns & Exchanges
At Cardiff Skateboard Club, we want you to be stoked with your setup, which is why we offer a 30-day return policy on all unused hardware and apparel. Items must be in their original packaging with all tags attached to qualify for a full refund or exchange.
Check Eligibility
Ensure your items are in brand new, resellable condition with original tags; please note that we cannot accept returns on skateboards that have been gripped or skated.
Contact Support
Email our team with your order number and reason for return to receive a Return Authorization and the correct shipping address for our Cardiff warehouse.
Pack and Ship
Securely package your items to prevent damage during transit and send them back to us using a tracked shipping service of your choice.
Refund Processing
Once our workshop team inspects your return, we will process your refund or ship out your exchange within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing